Shipping Policy

Thank you for shopping with HiladyGlow.

We are committed to delivering your order as quickly and safely as possible.

Processing Time

Orders are processed within 1–3 business days after payment is confirmed.

Orders are not processed on weekends or public holidays.

Shipping Time

Estimated delivery times:

• Qatar: 3–7 business days

• International: 7–15 business days

Delivery times are estimates and may vary depending on the destination, customs clearance, weather conditions, or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery address and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor your shipment.

Delays

While we strive to deliver orders on time, unexpected delays may occur due to customs, weather, or courier services. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is accurate before placing your order.

HiladyGlow is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: support@hiladyglow.com